The Zmodo security camera is known for its reasonably priced as well as its features. This camera offers several features to the users to make home automation much more effortless. You just need to provide a reliable power source and connect them to the WiFi, and you’re good. The camera will not work without either, and you will face the Zmodo camera offline issue. That’s why connecting the camera to the WiFi and a power source is imperative. However, such problems could arise due to other reasons as well.
If you are facing the Zmodo device offline problem, don’t worry. Today, we have brought the ultimate post to help users troubleshoot this issue. This blog will contain the reasons behind this problem and the methods you can use to fix it.
Why is the Zmodo Camera Offline?
There could be several reasons for the Zmodo device offline issue. Some common ones are as follows:
- Insufficient power supply
- Improper WiFi connection
- Poor WiFi signal
- Router issues
- Camera internal issues
These are some common reasons for the Zmodo camera offline issue. Further, we’ll go over the methods you can use to fix this issue.
Troubleshooting the Zmodo Device Offline Issue
To fix the Zmodo camera offline issue, you can use several methods. These methods can quickly resolve this issue. Try the following ways to troubleshoot this problem:
Check the Power Supply
- The camera requires a steady power source to work efficiently 24/7.
- Without a power source, the camera will not work at all.
- So, if the app is showing the Zmodo device offline, check the outlet.
- Ensure the socket, the camera is plugged in, is working fine.
- If not, you must plug the camera into another power source.
Connect to the WiFi
- The camera also requires a stable WiFi connection to function effectively.
- It cannot work without an internet connection as well.
- Therefore, ensure to log into the app and connect the camera to the WiFi.
- Ensure to enter the correct WiFi password to form a connection successfully.
- If you are having difficulty, there must be an issue with the router.
- You can try rebooting, updating the firmware, or resetting the router to fix the issue.
- Make sure the router has a proper connection with the modem.
Move the Camera Closer to the Router
- If you are still having trouble connecting the camera to the WiFi, check the distance.
- When the camera is too far from the router, it will have trouble forming a connection.
- Therefore, ensure to install the camera inside the router’s range.
- If you cannot move the camera, you can move the router closer to the camera.
- This should fix the Zmodo camera offline issue.
Reboot the Camera
- If the Zmodo device offline problem persists, you can try rebooting the camera.
- Rebooting the camera fixes any minor glitches as well as bugs with the camera.
- All you need to do is power off and unplug the camera.
- Wait for a minute and let the camera cool down.
- After that, you can power the camera back on.
- Now the issue with the camera should be gone.
Reset the Camera
- When none of these methods are working, you can reset the camera.
- Resetting the camera fixes all internal glitches and bugs with the camera.
- You can reset the camera through the Zmodo app.
- To begin with, open the app and log in.
- Now, select the camera and go to Device Settings.
- Hereon, select System Settings and tap Backup Restore Settings.
- After that, the factory default settings of the camera will be back.
- At last, you can set up the camera again.
That’s it! Now the Zmodo camera offline issue should be gone and the camera should be working fine. If the issue persists, or there’s anything else you require assistance with, you can get in touch with our team right now. See more blogs.
FAQs
How do I get my Zmodo camera back online?
To get the camera back online, you must connect the camera to the WiFi. All you need to do is, open the app, from the WiFi settings, and select the SSID of your router. After that, enter the correct WiFi password and the camera will begin forming a connection. Ensure to connect the camera to the closest WiFi network to form a connection successfully.
Why does my Zmodo camera say it’s offline?
When the camera doesn’t have a stable power source or a WiFi connection, it shows offline. Therefore, it’s crucial to connect the camera to a proper WiFi connection. Ensure to plug the camera into a working electrical outlet and connect to the closest WiFi network.
How Do I Update the Firmware of the Zmodo Camera?
To update the firmware of the Zmodo camera, you can follow the steps below:
- Firstly, open the app and log in, if you haven’t.
- Secondly, select the camera you want to update.
- Now, go to the settings of the camera.
- Hereon, navigate to the Menu of the camera.
- After that, if the firmware is available, you’ll see New Firmware Available.
- At last, click this option and the update will initiate.
- Do not interrupt the firmware upgrade in any way, as it can cause issues.
These are the steps to upgrade the firmware of the Zmodo camera.
What is the blue light on my Zmodo camera?
The solid blue light on the Zmodo camera indicates the camera is connected to a WiFi network. Otherwise, you must connect the camera to a stable WiFi network. Ensure to connect the camera to a 2.4 GHz band.