The SimpliSafe base station is an integral part of the SimpliSafe cameras. This base station is crucial for the camera’s functioning. The base station works as the central hub for the SimpliSafe security devices. You just need to connect the base station to the WiFi and then to the devices. Thus, having a SimpliSafe base station is very important. Just connect the base station to the WiFi to make the most of it. But, if the SimpliSafe base station not connecting to WiFi, you must fix it.
If you are facing the base station not connecting to the WiFi issue, we’ve got you. We are here with this post to help users fix the connectivity issue. First, you need to ensure the base station has a proper connection with the WiFi. Thus, you must know how to connect SimpliSafe base station to WiFi, you must fix it. If the issue persists, you can come back to this guide. We will discuss the reasons for the issue along with the troubleshooting methods.
How to Connect SimpliSafe Base Station to WiFi?
Before we discuss the reasons for the issue, we will explain the procedure to connect the camera to the WiFi. To connect the base station to the WiFi, you must have the SimpliSafe app on your smartphone. Through the app, you can connect the base station to the WiFi easily. The steps for connecting the base station to the WiFi are as follows:
- To begin with, download the SimpliSafe app on your smartphone.
- The app is available on both Play Store and App Store.
- Now, open the app and log into your account, if you have one.
- Otherwise, you can create your account from the app as well.
- Hereon, add the base station to the app if you haven’t already.
- Once the base station is added to the app, it will scan for all the nearby networks.
- After that, you can select your WiFi network and enter the correct password
- Give the base station some time to connect the base station to the WiFi.
- At last, you can customize the base station’s settings accordingly in the app.
These are the steps to connect the base station to the WiFi. You can start using the base station correctly. However, if the base station isn’t connecting to the WiFi, keep reading ahead.
Why is My SimpliSafe Base Station Not Connecting to WiFi?
If you’re having trouble connecting the base station to the WiFi, you must fix it. First, you need to figure out the reasons for the issue. Then, you can fix the issue effectively. Some common causes are as follows:
- Too much distance
- Incorrect WiFi password
- Router issues
- Technical glitches
These are some common factors responsible for the SimpliSafe base station not connecting to WiFi. Further, we will cover the methods you can use to resolve the issues within the camera.
Troubleshooting the SimpliSafe Base Station Not Connecting to WiFi
Now that you know the reasons for the issue, you can troubleshoot the issue easily. There are various methods you can use to fix the issues within the base station. You can try the following methods to fix the issue:
Use the Correct WiFi Password
- You will have trouble connecting the base station to the WiFi with the wrong password.
- With the incorrect password, you cannot form a connection between the devices.
- Thus, ensure to use the correct WiFi password only to form a connection.
- If you have recently changed the WiFi password, you must reconnect the base station.
- This should fix the SimpliSafe base station not connecting to WiFi issue.
Relocate the Base Station
- Another reason the base station will have trouble connecting is too much distance.
- When the WiFi is too far from the base station, it has trouble forming a connection.
- Thus, ensure to install the base station inside the router’s range to connect properly.
- If possible, move the base station closer to the router to connect successfully.
- Otherwise, consider moving the router closer to the base station.
Power Cycel the Base Station
- You can try power cycling the base station to fix the issues within it.
- The power cycle eliminates all minor issues within the device.
- To power cycle the base station, power it off and unplug the device.
- After some time, you can power it back on.
- The SimpliSafe base station not connecting to WiFi should be fixed.
Move the Base Station Closer
- The distance between the base station and the router also causes issues.
- When the base station is too far from the router, it has trouble detecting the network.
- Thus, ensure to install the base station inside the router’s range for a proper connection.
- You can move the base station closer to the router and then try connecting.
- Otherwise, you can move the router closer to the base station as well.
Use the Correct Password
- You must use the correct password only to connect the base station to the WiFi.
- Without the correct password, you cannot form a connection between them both.
- If you have changed the password, you need to reconnect with the new password.
- After that, the SimpliSafe base station not connecting to WiFi issue should be gone.
These are some methods you can use to fix the SimpliSafe base station not connecting to WiFi issue. Now the base station should be connected to the WiFi correctly and working fine. We hope you understood how to connect SimpliSafe base station to WiFi. If there are any other issues you are facing with your base station, you can connect with our team right now.
FAQs
Can I use a Wi-Fi extender or mesh system with Base Station to improve the range?
Yes, you can use an extender or a mesh system to ensure the base station has a proper WiFi connection. Without a WiFi connection, the base station will not function at all. To connect the base station to the WiFi, you can use the SimpliSafe app. Through the app, you can establish a connection correctly.
How to set up the SimpliSafe base station?
To set up the base station, you must install the SimpliSafe app on your smartphone. Through the app, you can create your account or log into your existing one. After that, add the base station to the app, connect it to the WiFi, and set it up correctly. Through the app, you can configure the settings accordingly.
How often should I update the Base Station firmware and app?
You should update the SimpliSafe base station firmware and app whenever there’s an update available. By updating the firmware and app, you will be eliminating all glitches and bugs within the device. Thus, you must update the firmware and app whenever an update is available for the device.