In the present era, Eufy brings smart security solutions to your home and commercial places. Additionally, you can monitor your space remotely if you have these smart surveillance partners. Likewise, as with other digital gadgets, sometimes a Eufy camera not recording issues experienced by the users. Consequently, this error can occur due to different reasons.
In addition, the Eufy cams are the best security devices that you need to keep an eye on your property and family. Similarly, it is one of the top safety solutions, hence its maintenance is also necessary. As we discussed above, the Eufy camera not working error can cause security vulnerabilities that can’t be compromised anyhow.
Here, in this brief tutorial, we explain the complete information regarding the Eufy camera not recording issue. You learn here the reasons why this problem occurs with your camera and how to resolve it effortlessly. Hence, keep focused on this post.
Why does the Eufy camera not recording error occur?
Moreover, there are so many root causes that are responsible for not working of your Eufy security camera. Additionally, it is necessary to look at the consequences first before you go ahead with the solutions. Let’s have a look beneath:
Reasons for Eufy camera not recording events
Improper camera motion configuration
If the sensitivity is too low or the detection zones are not set up appropriately, the camera may not capture events as expected. Hence, it shows the improper camera configuration which is the primary reason for this error.
Network connection errors
If your camera is not recording events, the Wi-Fi connection is unstable. However, weak or intermittent connections may result in recording failures.
Outdated camera firmware
Additionally, outdated firmware can lead to performance issues and also create errors in the setup process.
Insufficient storage capacity
If your camera’s storage is full, it won’t be able to record current events. This may be the reason for the Eufy camera not working error.
Camera obstructions and placement
However, obstructions, such as foliage or other objects, can interfere with motion detection and prevent the camera from recording events. Similarly, if the camera is not placed at a proper place and distance.
Battery issues
Additionally, the low battery levels also impact the event recording of your camera. Similarly, if the battery is damaged or dead, then errors are common.
How to deal with the Eufy camera not recording issues?
In addition, the Eufy cameras are the most advanced security solutions that assist you in protecting and remaining attentive to your family and property. Similarly, the Eufy camera not recording problem is very common and temporary, so you can opt for the right solution here to resolve this error. In this, section, we explore the methods to fix the error you encounter with your security cam:
Ensure Sufficient Power Supply
- Initially, check if the camera is properly connected to a power source, such as a wall outlet or the included power adapter.
- If the camera is battery-powered, look that the battery is fully charged or replace it if necessary.
- Also, ensure that the power cable is not damaged and is securely plugged in.
Maintain the Network Stability
- However, Eufy cameras rely on a stable internet connection to function correctly.
- So, make sure that your Wi-Fi network is active and easily accessible. Check if other devices can connect to the network to rule out any potential issues.
- Also, relocate your camera closer to the router or use an Ethernet cable for a stable WiFi network.
- In addition, you can also opt for a Wi-Fi range extender to boost the signal strength.
Update Camera Firmware
- Find if there is a firmware update in the Eufy Security app or on the official Eufy website is available.
- If an update is available, follow the instructions provided on the device screen that you use to install it.
- An updated Firmware can fix software bugs and improve overall camera performance.
Reconfigure your Camera Settings and Reposition it
- Sometimes, the Eufy camera not recording issues may occur due to the camera’s position or configuration settings.
- Hence, ensure that the camera is correctly positioned at the desired distance and adjust its position if needed.
- Also, cross-verify that the camera’s motion detection settings are configured appropriately.
- If it is low-sensitive or overly sensitive, then change settings as per your requirements.
Reboot your camera
- To fix the internal glitches and bugs, restarting your camera is a better option.
- To begin with, open the Eufy app and click on DeviceS tAB SECTION.
- Now, click on Garage-Control Cam > the “…” Icon > Gear Icon > Settings > select the Restart Device tab.
Manage Camera Storage
- If your Eufy camera uses local storage or has a microSD card, then check the available storage capacity.
- Make sure that there is enough free space present on the storage device.
- Similarly, if you use cloud storage, check your subscription plan to confirm that you have not reached the storage limit.
Fix the App Issues
- Sometimes, errors may occur if the app is outdated or has internal glitches.
- To fix these issues, delete the app from your smartphone.
- Now, reinstall the latest version of the app and check if the issue gets fixed.
Factory Reset Camera & Base Station
- If the Eufy camera not working problem persists, then factory reset your camera.
- Hence, find the reset button on the camera or the base station
- Next, press and hold it for a few seconds until the device restarts.
- Finally, your camera will get back to its default settings and you have to reconfigure it from scratch.
On the whole
All things considered, the Eufy cameras are reliable security solutions that offer you 24x7hours security. Similarly, these security devices are available as wired and wireless options. In addition, with so many advanced features, users sometimes experience Eufy camera not recording issues. Therefore, you can walk through our brief tutorial to resolve this problem. If you are not aware of the reasons behind this error, then this complete guide is for you. If still seeking more info, reach out to us here!
FAQs
Which app is used for the Eufy camera configuration?
The Eufy Security app is used to configure the settings of your Eufy indoor and outdoor security cameras.
Why does my Eufy camera not record the events?
It happens due to the improper motion detection and Zone detection settings on your camera. To fix it, reconfigure your camera settings.
How to check the events on the Eufy app?
Open the Eufy Security app and visit the home screen. Here, select the Events tab on the navigation bar at the bottom of the app, and events are visible to you.
Why do we need to enable Eufy Camera Working Mode?
Moreover, to look at and balance the recording alerts and preserve battery life, the Eufy Cmaera Wokrng Mode is essential. In a few cam models, it is located as Optimal Battery Life mode.