Generally, the Simplisafe cameras are the topmost surveillance devices that are renowned for their better night vision and HD resolution. Similarly, these are easy to access and configure by using the Simplisafe app. But sometimes during or after setup, users face common issues like the simplisafe camera not connecting to wifi.
Additionally, this issue is very common yet temporary and can easily be resolved by following some simple steps. But before going to the solutions, it is necessary to understand the reason behind this error. The simplisafe camera not connecting to wifi during setup problem occurs if there is a weak internet connection or your network settings do not meet the Simplisafe camera requirements.
Besides this, there are so many other reasons that we will discuss later. Similarly, if you are looking for help with how to fix simplisafe camera not connecting to wifi, then this blog post is for you. Here you find the other causes for this issue and also the suitable solutions to resolve it easily. Let’s begin here!
Reasons for Simplisafe camera not connecting to WiFi
As discussed above, the primary reason for the camera not connecting to WiFi is a poor network connection but several other causes are also there. Let’s have a look:
- Unstable and weaker connection between the camera and router
- Network issues from the ISP side
- Bandwidth frequency does not meet Simplisafe camera requirements
- The signal strength is below 55dBm
- Internet signal interferences present
- The camera is not located in the exact position
- Improper surveillance device location
Troubleshooting tips to fix simplisafe camera not connecting to wifi during setup
Moreover, we are now aware of the responsible causes of this issue and it is time to have a look at suitable methods to troubleshoot it. In this section, we explore the simple steps that will help you to fix the error and enhance the camera functioning:
Stabilize the connection
If the network connection is unstable or weaker, then you can use the Ethernet cables to stabilize it. Also, check the signal strength of the router network is good enough for your camera function.
Change router configuration
Generally, the Simplisafe cameras do not connect with the 5GHZ frequency. So, log in to your router’s admin panel and visit the Wireless Settings. Here, change the bandwidth from 5GHZ to 2.4 GHZ and see if the issue gets fixed.
Contact ISP
Occasionally, due to the local area network maintenance or due to some other reasons, ISP authorities disconnect the network. So, if there is continuous no internet or very low signal strength on your router, then contact your ISP authority. Get the solution for the weak signal strength and ensure it should be above 55dBm.
Eliminate signal interferences
Look for the internet interferences that are present near your router and interrupt the signal. To resolve wifi signal interruptions, remove those devices like cordless phones, mirrors, furniture, etc.
Relocate the Simplisafe camera
Sometimes the camera is not positioned accurately or is far away from the router’s network range. Hence, this may also create connectivity issues with the camera. So, it is recommended to shift the camera position and relocate it to the central location where the router network is available.
Power cycle Simplisafe base station
Occasionally, internal glitches and bugs can create connectivity issues, so rebooting the Simplisafe base station is the best option. For this, plugout the base station and priorly connected cables. Also, remove the batteries from the bottom of the base station. Wait for a few seconds and reconnect them all as you remove them. Now, turn on the base station again and check if the issue gets resolved.
Factory reset the Simplisafe camera
If none of the aforesaid methods work to fix the issue, then hard reset your camera. For this, locate the reset button on your camera body, press and hold it for 15 seconds. When camera LEDs start flashing then release the reset button. Wait patiently till the camera reboots itself and turns on again. Now, it reverts to its default settings and you have to reconfigure it.
Bottom Line
All things considered, the above-mentioned information will assist you in resolving the simple camera not connecting to wifi error. In this post, you get a clear idea about the causes behind this problem and the suitable methods to fix it. If you are still seeking detailed information regarding Simplisafe cameras or any issues related to them, then feel free to connect with us!