The Arlo camera offline issue is one of the hot topics among Arlo camera users. The offline issue on the Arlo camera is very common and does not harm your device in any way. If you encounter this issue on your device, make sure you don’t get panic or frustrated. Although it is pretty common to be annoyed at this moment, we suggest that you be calm and follow this post.
We have created this post to help all Arlo camera users get rid of the offline issue on their cameras. For that, we will first discuss more about this issue in brief and then proceed with the understanding of the reasons behind this issue. Once you get to know the causes of this issue, it will be easy for you to troubleshoot the Arlo camera offline issue. In case your Arlo camera keeps going offline, the same troubleshooting steps will help you.
So let’s start with this Arlo camera troubleshooting post without any further ado.
What is the Arlo Camera Offline Issue?
If you see the Arlo camera offline issue on your device, it means your camera has come across some technical snag or functionality problem. When your camera disconnects from the network or can’t connect to the internet service, it goes offline. Moreover, if there is any battery issue or firmware problem on your camera, it will surely encounter functionality problems.
In order to fix this problem without having to call a technician or paid expert, you must try to understand the causes of the Arlo camera offline issue. We have discussed the reasons behind this issue in the subsequent section.
What Causes Arlo Camera to Go Offline?
There must be several reasons why your Arlo camera keeps going offline. Here are some of the most common causes of Arlo camera offline issues:
- Outdated Arlo camera firmware
- Internet downtime
- Temporary network glitch
- Router powered Off
- Arlo camera battery discharged
- Camera is too far away from the router
How to Fix Arlo Camera Offline Issue
Now that you know all the major reasons contributing to the occurrence of the Arlo camera offline issue, you can proceed with the fix. We have put down some important steps that will help you resolve this issue on your own:
- Firstly, ensure that the battery of your camera is fully charged.
- If the battery is discharged or not fully charged, your camera will surely power Off.
- Cross-check whether the battery is defective or not. If the battery is faulty, you may need to replace it with the original one.
- Make sure the wireless router is turned On and is in active mode.
- If the router and the camera are placed far away from each other, the Arlo camera offline issue will definitely trigger.
- Bring your camera a little closer to the router. If you can’t move your camera, consider relocating your wireless router.
- Login to the Arlo camera using the Arlo app and check for the latest firmware updates.
- If the latest update is available for your camera, kindly follow the in-app prompts to go about the upgrade.
- If you still face the same issue, kindly reset your camera to the factory default settings.
- You can either use the Arlo app or directly press the reset button.
- After that, do not miss to set up your camera once again.
Finally, the Arlo camera offline problem will be fixed successfully. Your camera will start working as usual.
FAQs
Why isn’t my Arlo camera connecting to my phone?
If you observe that your camera does not connect to your phone, make sure you are using the updated version of the Arlo app. Download and install the latest version of the Arlo app. Moreover, you can also use the default web address myarlo.com in order to login to the device.
How can I get my Arlo camera back online remotely?
If your camera is offline, you can bring it back online remotely by using the Arlo app. Open the Arlo app on your mobile and check whether the camera is connected to the WiFi network. Ensure you enter the correct password to connect your camera to the network remotely. After that, the Arlo home security camera will be back online.
How do I reconnect my Arlo camera to the app?
If you want to reconnect your Arlo camera to the app, you need to add it manually. Open the Arlo app and add your Arlo camera. After that follow the in-app prompts to configure the settings and reconnect your camera.
Conclusion
If your Arlo camera keeps going offline, make sure you do not get panic. The Arlo camera offline issue is one of the most commonly-faced issues by Arlo camera users. Whenever you face this problem in the future, make sure you follow the aforementioned steps to fix the issue on your own.
This guide was all about the Arlo camera offline problem, the reasons behind it, and troubleshooting tips. We hope this post helped you get rid of the issues with your home security camera without having to call a technical expert or professional.
If you still encounter any issues with your Arlo camera, kindly feel free to talk to our support team for further assistance.