The simplisafe camera is one of the surveillance brands that you can rely upon. Similarly, there are several wired and non-wired camera models are present. Additionally, you can remotely access your security device from your smartphone but sometimes users face SimpliSafe camera not recording issues. So, it is essential to understand this problem.
Further, this issue indicates that camera storage is full or settings are inaccurate. In addition, a few of the other reasons are also responsible for the problem that we discuss later. Likewise, it is necessary to resolve this problem by following the suitable methods. If you want to know the relevant solution, then stay tuned to our blog post.
Why is my Simplisafe camera not recording?
However, while you are thinking of the right solutions, then it is necessary to understand the causes behind it:
- Internet connectivity issues
- Power outage/ dead batteries
- Improper camera configurations
- Subscription has been ended
- The camera is not positioned properly
- Outdated Firmware
- Enabled Privacy shutter
- Motion Events are turned off
How to fix the SimpliSafe camera not recording issue?
Moreover, there are several methods that you can apply to fix the camera not recording error. Similarly, steps are simple yet easy to resolve this problem but pick them according to the right cause that you have identified with your camera issue. Let’s throw light on the fix-outs first:
Replace the camera
Ensure that your SimpliSafe camera is placed within the recommended range of 10 to 15 feet from the area you want to monitor. If the camera is above the mentioned height or too far from the router network coverage, then the SimpliSafe camera not recording error arises.
Verify Internet Connection
A stable and robust internet connection is necessary for SimpliSafe cameras to function correctly. Check your Wi-Fi connection and ensure that it is reliable and obstruction-free.
Update Camera Firmware
Outdated firmware and software can cause compatibility issues and disrupt the normal functioning of your SimpliSafe camera. Check for any available updates in the SimpliSafe app and ensure that both the camera firmware and the app are up to date.
Verify Motion Detection Settings
Adjust the sensitivity settings in the SimpliSafe app to ensure that the camera captures the required level of motion. Too high sensitivity may lead to false alarms, while too low sensitivity may cause the camera to miss important events recording.
Check Camera Storage Capacity
If your camera uses local storage or a cloud service for recording, check if the storage is full. If it’s a cloud service, ensure that your subscription plan is active and has available storage space. If the subscription plan is ended, renew it immediately.
Ensure Sufficient Power Supply
Make sure your camera receives a sufficient power supply. Check the camera batteries, charge them fully, and place them efficiently. Also, check the power cord and adaptor as they are in good condition.
Bottom Line
On the whole, the Simplisafe cameras are one of the quality surveillance devices that keep an eye on your premises in your absence. Similarly, if you encounter a SimpliSafe camera not recording issue, then follow the above-mentioned issues and get back your camera to its normal functioning. If still looking for further information regarding Simplisfae cams, then reach to us out on our website.